How we work

How we work with Magnet Mint

Magnet Mint is a Boston studio that works in steps. You start with a free demo, then choose a website, an AI assistant, online booking and follow-up, or automation, and each step is a separate purchase. Every project has a written scope with price, timeline and approval stages before work starts, and the first 30 days after launch include help and fixes within that scope. Magnet Mint is based in Boston and works with clients in Boston, Greater Boston and across the US by phone, video and screen share. Call 617-991-9912. Our AI assistant answers and passes your request to the team, which is available Monday to Friday, 9am to 5pm ET.

One step at a time, and you choose every step

Most owners we talk to do not want a large project with a long list of extras. They want one thing that works, then maybe the next one. So we work in steps. Each step has its own scope, price and timeline. You decide whether and when to take the next one.

We start with your website. Then we improve your business one step at a time, and you choose every step.

The step ladder

StepWhat it isPrice
0. Free demoA short call, then a demo for your business. Free, no obligation.Free
0b. Customer checkWe look at your business the way a customer and an AI assistant do: website, maps profiles, reply speed and what AI answers say.from $395
1. WebsitePositioning, competitor review, all copy, design, mobile build, service pages with real facts, schema.from $1,200
2. AI assistantAnswers calls, website chat and texts from answers you approve, and hands complex questions to a person.from $900
3. Booking and follow-upOnline booking, confirmations, reminders, missed-call text-back, waitlist and review requests.from $600
4. AutomationLeads, bookings and your CRM connected, one agreed task at a time.from $900 per workflow
Monthly supportA care plan that keeps the site and tools current.$149/month

Prices are as of October 2026 and are starting points. The price for your project is set in the written scope. Not included in any price: domain and hosting, new photography, third-party software subscriptions (billed at cost), SMS carrier registration (A2P 10DLC) and message fees, and AI usage above the plan allowance.

You can enter at any step. If you already have a good site, you may only want the AI assistant or booking. If you are not sure what is wrong, the free demo and the customer check show it before you spend on anything else.

The project process

Every project follows the same order, whichever step you buy.

  1. Free demo. A short call about your business, then a demo: how customers and AI assistants see you today, one positioning idea, and 3-4 competitors side by side. Timeline: 30-minute call; demo shared within 3 business days.
  2. Written scope. What is included, the price, the timeline and the approval stages, on paper, before any work starts. Nothing changes without your approval.
  3. Build. We write the copy and gather the materials. You are not asked to fill in a template yourself. One named person leads your project from the first call to launch.
  4. Your approvals. You review and approve at the stages agreed in the scope. Nothing goes live without your approval.
  5. Launch. We connect and test forms, booking links and phone numbers, and check that your name, address and phone number match across your site and main profiles.
  6. 30 days of fixes. The first 30 days after launch include help and fixes within the agreed scope.
  7. Measure. We compare the before and after: calls, form leads, reply speed and what AI assistants say about you. We cannot control what ChatGPT, Google AI Overviews or Perplexity recommend, and we do not promise placement. We promise clear facts and a measured result.

What we need from you

  • A short call at the start, and a person on your side who can answer questions and approve.
  • Access to what you already have: current website, domain, Google Business Profile, booking or CRM tools.
  • Your services, service area, and the questions customers ask before they call.
  • Photos you already have, and approval of copy and design at each stage.
  • For an AI assistant: the answers you are comfortable with, and who on your team takes over when a question needs a person.

That is the whole list. We do the writing, the setup and the testing.

How we communicate

Magnet Mint is based in Boston and works with clients in Boston, Greater Boston and across the US by phone, video and screen share. That works well for most projects.

Call 617-991-9912. Our AI assistant answers and passes your request to the team, which is available Monday to Friday, 9am to 5pm ET. You always know who leads your project. If you are already a client and need help, use the client support link we sent you at launch.

What stays the same at every step

  • Scope, price, timeline and approval stages in writing before work starts.
  • Every add-on is optional. A website does not lock you into an assistant, booking or a monthly plan.
  • We connect the tools you already use, for example Square Appointments, Acuity Scheduling, Calendly, Vagaro or Jobber for booking, or we help you choose one.
  • We tell you honestly when a cheaper option, such as a website builder, is enough.

How to start

The simplest start is the free demo. If you would rather see prices first, open the pricing page. Either way, you decide what happens next.

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Questions owners ask

Do I have to buy every step?

No. Each step is a separate purchase with its own scope, price and timeline, and you choose whether and when to take the next one. Many owners start with a website and stop there. See all prices.

What happens in the free demo?

A short call, then a demo for your business: how customers and AI assistants see you today, one positioning idea, and 3-4 competitors side by side. It is free with no obligation. Details are on the free demo page.

When do I pay, and what do I agree to first?

Before any work starts you get a written scope with what is included, the price, the timeline and the approval stages. Payment terms are part of that document. Nothing is added to the price without your approval.

Who writes the copy and gathers the photos and facts?

We write the copy and gather the materials, and you approve them at each stage. You send what you already have, such as photos, service lists and access to your accounts. New photography is not included in any price.

How long does a project take?

It depends on the step and on how fast you approve each stage. A landing page is 2-3 weeks and a 5-8 page site is 4-6 weeks. The timeline for your project is written into the scope. See website design.

What if something needs fixing after launch?

The first 30 days after launch include help and fixes within the agreed scope. After that you can edit things yourself, ask us for changes, or choose a monthly care plan.

How will you measure whether it worked?

We record a baseline before we start, such as calls, form leads, reply speed and what AI assistants say about you today, and look at the same things after launch. We do not promise placement in ChatGPT, Google AI Overviews or Perplexity, because nobody controls that.

I am already a client. Where do I get help?

Use the client support link we send you at launch, or call 617-991-9912. Our AI assistant answers and passes your request to the team, which is available Monday to Friday, 9am to 5pm ET.

Learn more

Next step

Not sure where to start? Ask for a free demo: a short call, then a look at how customers and AI assistants see your business today.

Want the numbers first? See all prices.

Get a free demo

Start with a free demo

See how customers and AI assistants see your business today.

A short call, then a demo for your business: what customers find, what AI answers say, and where you lose leads. No obligation.