Support

Website support and care plans in Boston

Magnet Mint offers three monthly website care plans for small businesses in Boston and Greater Boston, and remotely across the US: Support at $149/month, Improve at $299/month and Grow at $499/month. Each plan covers checks, updates and care of connected tools, with 1, 3 or 5 hours of changes a month. Plans are billed monthly and start after the first 30 days of help that come with every launch. Existing clients send requests through our support page. To ask about a plan, call 617-991-9912.

What's included
  • Support ($149/month): uptime and form checks, updates and backups, care of connected tools, up to 1 hour of changes
  • Improve ($299/month): everything in Support, plus up to 3 hours of improvements by agreed priority and a monthly summary
  • Grow ($499/month): everything in Improve, plus up to 5 hours, a results review and a monthly call
Price
Support $149/month. Improve $299/month. Grow $499/month. Billed monthly.
Timeline
Monthly, after the first 30 days of help that come with launch
Who it's for
Owners of websites we built, and of the booking, assistant and automation setups connected to them, in Boston, Greater Boston and across the US.
What we need from you
  • Access to your site, hosting and connected tools
  • A person who can set priorities and approve changes
  • Your requests, sent through the support page
What you get
  • A site that is checked, updated and backed up every month
  • A set number of hours for changes, used by the priority you agree
  • A monthly summary on Improve and Grow, and a monthly call on Grow
  • Plan terms in writing before the plan starts

Prices in USD as of October 2026. Scope, price and timeline are agreed in writing before work starts. The first 30 days after launch include help and fixes within the agreed scope. See all prices.

A website is not finished when it launches

Plugins and software need updates. Forms break. A booking link changes. A phone number is wrong on one page. A site that nobody looks at for a year drifts from the business, and the first sign is usually a missed lead.

Website maintenance services solve this by making someone responsible. Magnet Mint is a Boston studio, and our care plans cover the site we built and the tools connected to it. Every launch includes 30 days of help and fixes within the agreed scope. After that, you edit the site yourself, ask us for changes, or choose a monthly plan. Each add-on is optional.

The three care plans

Pick the one that matches how much change you expect. All three are billed monthly.

Support, $149/month. Uptime and form checks, updates and backups, care of connected tools, and up to 1 hour of changes. For a site that mostly needs to keep working.

Improve, $299/month. Everything in Support, plus up to 3 hours of improvements by agreed priority and a monthly summary of what we did. For a site that you want to get better, a little at a time.

Grow, $499/month. Everything in Improve, plus up to 5 hours, a results review and a monthly call. For a business that wants regular decisions about what to change next.

What “care of connected tools” means

A site rarely stands alone. Over time it connects to a booking tool, a CRM, a review request, an AI assistant or an automation. The Support plan includes checking that those connections still work, so a form that stops sending leads is found by us, not by a customer.

How the hours are used

Hours are for changes: new text, a new page, a fix, a small improvement to a connected tool. Checks, updates and backups are not counted against them.

  1. You send a request through the support page, or bring it to the monthly call on Grow.
  2. We agree the priority. On Improve and Grow, we set an order by what helps your business most.
  3. We do the work and tell you. The monthly summary on Improve and Grow lists what was done.
  4. You approve what is customer-facing. Nothing goes live without your approval.

Existing clients send requests through the client support link we send at launch.

What it costs compared with the market

We publish our prices so you can check them. For context, here is what other companies list.

PlanMagnet MintWebsults (US agency, one WordPress site)
EntrySupport $149/month, up to 1 hourBasic Care $99 a month, 30 minutes
MiddleImprove $299/month, up to 3 hoursStandard Care $199 a month, 1 hour
UpperGrow $499/month, up to 5 hoursPremium Care $349 a month, 3 hours

Websults’ prices are from its pricing page, checked October 2026. Its plans cover one WordPress site. WebFX, another large US agency, puts website maintenance at roughly $5 to $5,000 a month overall, depending on the size of the site and the support needed. Both are companies that sell maintenance, so use the figures as a range, not a rule.

Our hours are not like for like with theirs, so compare what is in each plan and what is left out. Ask any provider what happens when you use more hours than the plan includes.

Prices are as of October 2026. Not included in any price: domain and hosting, new photography, third-party software subscriptions (billed at cost), SMS carrier registration (A2P 10DLC) and message fees, and AI usage above the plan allowance.

What makes this different, in checkable facts

  • Terms in writing. Plan, hours and price are agreed before the plan starts.
  • Three plans with the hours in the name of the plan. You know what you buy.
  • Connected tools are included in the care, not just the site.
  • A monthly summary on Improve and Grow and a monthly call on Grow.
  • Requests go through one support page, so nothing is lost in an inbox.
  • One named person leads your project.

Who this is for, and who it is not for

This is for owners of sites we built, who would rather have updates, backups and checks handled than do them. It also suits businesses whose site is connected to booking, a CRM, an assistant or automations.

It is not for you if you enjoy maintaining the site yourself and have the time. A builder such as Wix or Squarespace handles updates for you, and may be enough for a simple site. See Wix vs Squarespace vs WordPress to compare.

How to start

If we built your site, your plan can start when the first 30 days end. Call 617-991-9912 (our AI assistant answers and passes your request to the team) and tell us which plan you want. If you do not have a site yet, ask for a free demo: 30-minute call; demo shared within 3 business days.

Updated:

Questions owners ask

What do website maintenance services include?

In our Support plan, uptime and form checks, updates, backups, care of the tools connected to your site and up to 1 hour of changes a month. Improve and Grow add more hours, a monthly summary and, on Grow, a results review and a monthly call.

How much does website maintenance cost?

Our plans are $149/month for Support, $299/month for Improve and $499/month for Grow. The wider market runs from a few dollars to thousands a month, depending on the site and support. See the comparison below.

Do I need a monthly plan, or can I edit the site myself?

You can edit the site yourself if you are comfortable doing it. A plan makes sense when you want updates and backups handled, or when forms, booking and an assistant need checking so a break does not cost you a lead.

Is there a contract?

Plans are billed monthly. The terms, including how to change or stop a plan, are in writing before the plan starts, the same way scope and price are for every project.

What are the 30 days of help after launch?

Every site we launch includes 30 days of help and fixes within the agreed scope. Care plans start after that.

How do I send a request if I am already a client?

Use the client support link we send you at launch. Tell us what you need, and it is handled within the hours of your plan.

What are connected tools?

The things your site depends on, such as your contact form, booking tool, CRM, AI assistant or automations. We check that they still work and fix breaks within your plan hours.

Can you maintain a site you did not build?

Call us at 617-991-9912 and tell us what platform it is on. We will look at it and tell you honestly whether we can take it on.

Sources

  1. Websults: Website maintenance pricing, October 2026
  2. WebFX: How much does a website cost in 2026, October 2026

Learn more

Next step

You choose every step. See which step you have not taken yet.

See all prices on the pricing page.

See the AI assistant

Start with a free demo

See how customers and AI assistants see your business today.

A short call, then a demo for your business: what customers find, what AI answers say, and where you lose leads. No obligation.